We collect information that you provide directly to us when you contact us through our website forms, including your name, email address, and any messages you send. We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and how you interact with our site.
This information helps us provide our services, respond to your inquiries, and improve your experience on our website.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide information about our interior decor courses, improve our website functionality, and communicate with you about our services. We may also use your information to analyze website usage patterns and enhance user experience.
We do not sell your personal information to third parties. Your data is used solely for the purposes described in this policy.
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
• Consent: When you provide explicit consent, such as through our contact forms or cookie preferences
• Legitimate Interest: To improve our services and website functionality
• Contractual Necessity: To fulfill our obligations when you enroll in our courses
Information Sharing and Disclosure
We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as hosting providers and analytics services. These third parties are contractually obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer. We do not share your information for marketing purposes with third parties without your explicit consent.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes using secure connections, encryption where appropriate, and limiting access to personal data to authorized personnel only.
While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to maintaining reasonable safeguards.
Your Rights and Options
You have the right to access, correct, update, or delete your personal information. You may also object to processing, request data portability, or withdraw consent at any time. To exercise these rights, please contact us using the information provided below.
You can also manage your cookie preferences through our cookie settings. For more information, please see our Cookies Policy.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this policy.
Data Retention Periods
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to two years, unless you request earlier deletion.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Third-Party Services
Our website uses various third-party services that may collect information:
• Google Ads Conversion Tracking: Tracks conversions from advertisements to help us measure campaign effectiveness
• Google Ads Remarketing: Enables us to show relevant advertisements to visitors who have previously visited our website
• Google Analytics: Helps us understand how visitors use our website through aggregated and anonymized data
• Google Maps API: May be used to display location information if applicable
These services have their own privacy policies. We encourage you to review them to understand how they handle your information.
Cookie Usage
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about the types of cookies we use and how to manage them, please see our Cookies Policy.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the effective date if applicable.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Data Controller Information
For the purposes of the General Data Protection Regulation (GDPR), the data controller is:
Bloomnature 10 George St, Newcastle-under-Lyme Newcastle ST5 1DJ, Great Britain
We are responsible for determining how your personal data is processed and for what purposes.
Your Right to Lodge a Complaint
If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.
You can contact the ICO at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom. Website: ico.org.uk
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by up to two additional months, and we will inform you of any such extension.
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